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Carol Ann is one of the finest sales reps I've dealt with. Her proficiency in the sauna industry is outstanding, and she kept me abreast of the shipment every step of the way. She is very personable, and a pleasure to deal with.

Love it

Post breast-cancer, my naturopath doctor wanted me to do some detoxing three times a week. I saw the ad for Sauna and Plunge Direct and clicked on the link. Carol Ann, the owner (who was also the person in the ad) sent me an email and invited me to call with any questions. We set up a phone meeting and she spent 45 minutes after work hours to explain all about the saunas, without pressure to buy. Amazing customer service. Our sauna arrived in three boxes and was not too difficult to set up. We have used it and are very pleased with its performance! Sauna and Plunge Direct made this purchase an easy and enjoyable experience, start to finish.

Carol Ann provided EXCELLENT CUSTOMER SERVICE! She was very accessible and helpful with finding the right option for our needs. We price searched and called numerous companies with inquiries and questions. Her service stood out as exceptional and friendly.

Our delivery went great with good communication and scheduling from the trucking company. Our installation was easy with 2 people and it was immediately put to use. We have not had any trouble and happy to report that your product meets all the advertisement hype!

Again thank you for your outstanding customer service from inquiry to final stages!

Yours in health!

From the start of the ordering process to delivery and assembly everything went smoothly. There was a moment when we needed three people when we got to the installation of the door. The directions are pretty easy to follow. I like that we could just plug it in with no upgrade to the existing outlet. I wouldn’t hesitate to recommend this product!

We've had this for a week now and use it every day. It's comfortable for two and was relatively easy to put together (with two people that are comfortable handling heavy objects). Feet don't get as warm as the rest of us sitting and the panel under our feet doesn't extend the full width of the space, so if you had four people in it, some would have unheated feet.

The sauna has met all of my wife and my expectations. The assembly was simple and straightforward. It took us less than an hour and a half to assemble the unit. I was impressed with the quality of the construction. I felt it was a good balance of solid materials while maintaining a reasonable weight for shipping and assembly by the customer. The freight company who delivered the sauna was excellent. My house is located in Iowa on a county maintained gravel road, a mile from the nearest paved road. When I received the call from the freight company’s representative to arrange the delivery, I explained I was prepared to meet them at a local shopping center with my flat bed trailer to transfer the spa and bring it home. She said there was no need. Their driver brought it to my house and placed it in my garage. This may not be true of all freight companies or all areas of the country. In the end, very happy with my purchase.

My experience thus far with the DYN-6206-01 ELITE model has been outstanding. Delivery was on time and without damage, with Sauna components neatly and safely packaged. Setup was also straightforward. Function has been exactly as expected as well. An excellent purchase through and through!

Amazing cold plunge, the .6hp chiller gets the water extremely cold quickly and it’s cheaper than other models online. Well worth it.